Do I need to pay before you inspect a vehicle?
Yes. It takes a lot of work to set up and dispatch a inspector to complete an inspection, so we need payment before the process is started.
Where do I go to get a vehicle inspected?
You don't. Car Saints is a mobile inspection service. Our inspectors schedule the appointment time and dates, and travel to wherever the vehicle is located.
How soon will the inspection occur?
Usually about 2 business days, following the day that an inspection request is made, and paid for. Not all of our inspectors work weekends, some do, but weekend inspections can not be guaranteed. Weather and seller availability can also cause a delay in inspection times.
Are your inspectors mechanics?
By definition, yes, but most of them do not actively work on cars any longer. We stay away from full time mechanics that do inspections, as full time mechanics can present a conflict of interest, as they want to sell repairs. If you find that one of our inspectors upsells any type of repair during a inspection , please let us know.
If the car sells before it gets inspected, can I get a refund?
No. We do not offer refunds, but you'll receive a credit to have another car inspected.
If I cancel the inspection, can I get a refund?
No. We do not offer refunds. You'll receive a credit for another inspection as long as you cancel the day prior to the date set for inspection. Make 100% sure you want to have the vehicle inspected and are ready to buy at a price you have already negotiated for, before placing an order. If our inspector finds issues the seller did not know about, or failed to inform you on, you can renegotiate with the information our report provides.
If the inspection gets completed, but I decide not to buy the vehicle, can I get a refund?
No. Our product is a completed inspection, the information and the value it gives you to make an informed purchasing decision. It is not based upon if our inspection finds the vehicle is not what you assumed it was, or are looking for.
Do you put the vehicle on a lift to inspect it?
We can, but this adds extra time, and cost, which are on a case by case basis. We've also found that a professional vehicle inspector doesn't need to lift a vehicle to find frame damage, suspension issues, or engine and transmission leaks. If you absolutely need your inspection to be completed with a vehicle lift, please let us know before placing an inspection request.
Do I get a warranty when I get a vehicle inspection completed?
No. We can not guaranty the longevity of a vehicle, or know what will fail in the present, near future, or distant future. Our inspectors do their best to document any mechanical issues and cosmetic defects at the time a inspection is completed, but we can not extend or offer any warranties on the vehicles they inspect.
Will you tell me if I should or should not buy the vehicle after the inspection?
No. Car Saints offers an unbiased inspection report. These reports show issues found, but not whether you should buy or not buy a car, and this is why. Everyone's idea of the type of car they want to buy is different. One person might want a mint condition classic, and another just might want to get a car that will last for 6 months. So we don't judge, we just offer unbiased reports based on facts of vehicles conditions at the time they are inspected.
Do I need to let the seller know I'm ordering a inspection?
You don't need to, but its a good idea for a few reasons. Letting the seller know can stop you getting scammed. Scammers will hesitate allowing an inspection, or stop returning calls once they know you want proof about the vehicle before you send them any money.
We need the location of the vehicle, the seller phone number and name to set up the inspection. It helps save time by confirming the information, and also lets them know an inspector will be calling them to schedule, so they don't ignore our call.
Car Saints is a professional network of vehicle inspectors throughout the United States. In business since 2012, we're dedicated to providing top service and convenience for buyers and sellers of vehicles, no matter where you're located. Car Saints only performs unbiased, third party used vehicle inspections. We do not diagnose, repair, service, sell, or recommend any other automotive shop or dealerships.
Investing in a professional, pre purchase, vehicle inspection on a used car, motorcycle, motor home or trailer is advantageous to both buyers and sellers. A glance under the hood and a test drive isn't enough to guarantee an informed buying decision.
The uninformed buyer is unaware, affordable, comprehensive pre purchase inspection service exist and assumes, due diligence begins and ends with a CarFax report.
It is our mission to give both buyers and sellers the information they need to feel comfortable to take the next step. With a little planning, the inspection process can be fast and effective. If the inspection report is clean, you can buy with confidence. If problems emerge, you have the opportunity to weigh your options, or negotiate a lower price in line with the cost of repairs.
Most sellers appreciate the convenience of a mobile inspection service like Car Saints. Used car inspections are performed at homes, dealerships or places of business. Pull a red flag if the seller isn’t willing to accommodate an inspection. In most cases, the inspection benefits both buyer and seller equally, throughout the life of the vehicle.
An ordinary buyer, even the mechanically savvy, typically do not perform a stem-to-stem inspection. If a comprehensive inspection is done correctly, factual data can be used to support both buying and selling decision. In addition, both buyer and seller can effectively manage expectations toward a positive outcome.
Experts agree all used vehicles must be professionally inspected prior to negotiating a sale. Industry professionals such as insurance companies and dealerships rely heavily on the results of comprehensive inspection services like Car Saints, and so should you!